Coolest LLC (“Coolest”) warrants its products to be free from defects in material or workmanship under normal use and service for one (1) year from the date of original receipt. If during this period a Coolest product is determined to be defective following our inspection, Coolest will repair or replace your product at our sole discretion. These are the exclusive and sole remedies under this warranty.

This limited warranty is applicable to Coolest products sold in the United States only. Products sold in other countries may be subject to certain legal guarantees and rights that cannot be disclaimed or excluded.


This warranty applies only to the original owner and is void if the product is used commercially, structurally altered or subjected to stress beyond the physical limits of the materials used in body or components This warranty does not include any manufacturer responsibility for any incidental or consequential damages resulting from its use. All liability is limited to the amount of the purchase price.

Our warranty does not apply to any product failure arising from the following:

• Repairs when the product is used in other than personal use
• Damage resulting from accident, alteration, misuse (including failure to follow product documentation), neglect, disassembly or abuse
• Use of improper or unregulated voltage or power supply
• Normal wear and tear
• Commercial use

Coolest reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of dealers or consumers. Products repaired or replaced under this warranty may or may not incorporate these changes.

This is the only express warranty for this product and is in lieu of any other warranty or condition. Coolest does not offer an extended warranty. This warranty extends to the original purchaser of a Coolest product in the United States only.

Coolest’s sole and exclusive responsibility under this warranty is to, at its sole discretion, either repair or replace the cooler or any part or component that is deemed defective. Any replacement may be, at the option of Coolest, a new or remanufactured cooler or component. If Coolest in its sole discretion determines it is not reasonable to replace the defective component, Coolest may refund the purchase price paid. Any refunds or liability is limited to the purchase price only. The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.

Some States do not allow exclusions or limitations to incidental or consequential damages, so the above disclaimer may not apply to you.

If your Coolest product needs warranty service, please contact us at [email protected] or write directly to make arrangements to send your product to our service center for inspection and repair.

Do not return your product to us without a return authorization. Damaged products must be returned directly to Coolest in the original box or adequate cardboard packaging, freight prepaid. A copy of the original sales receipt or proof of purchase and the Return Authorization Number (RMA#) must be included with the product. Returned products must be shipped in proper packaging and shipped with insurance for loss or damage. Coolest is not responsible for products lost or damaged in shipment.



This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

Copyright © 2015 COOLEST LLC. All rights reserved. COOLEST and the Coolest Logo Design are among the registered trademarks of COOLEST LLC in the United States and/or select foreign countries.

For your records, please save your original sales receipt with this manual and record the serial number below:

Serial number

For further assistance, please contact COOLEST CUSTOMER SUPPORT directly at [email protected]


Last Updated: June 1, 2015

Your privacy is important to us and this policy represents our commitment to safeguard and protect your personal information. This policy governs use of the website (the “Site”), which is provided by Coolest LLC, an Oregon limited liability company (“Company,” “we,” “us,” “our,” or “Coolest”). This Privacy Policy governs our collection of information from you (“you,” “your” or a “user”) through your use of the Site. It does not apply to any information you may provide to us through other means, including via mail or telephone. Please read this Privacy Policy carefully so that you understand our online privacy practices. We are not responsible for the content on, or privacy practices of, any website to which this Site links or that links to this Site.

By visiting and using the Site you agree that your visit, and any dispute over our online privacy practices, is governed by this Privacy Policy.

TYPES OF INFORMATION WE COLLECT. We use the information gathered to better understand your needs, to improve the contents of our web pages and to monitor technical performance of our network. The information we gather falls into two categories: (1) information voluntarily supplied by users to the Site through optional registration for the waitlist; and (2) other information gathered as users navigate through the Site.

Information You Provide To Us.
We may collect and store information, personal or otherwise, that you voluntarily supply either while using our Site or in responding via email in connection with a feature provided on our Site. Some examples of this type of information include demographic information and personal information (such as your name, address, phone number, country of residence, or email address) that you electronically submit to us for purposes such as registering for the waitlist, opening an account, writing reviews, signing up for email newsletters, subscribing to a mailing list, or obtaining customer support. We may also ask for information (including a credit card number and shipping and billing address) from users who make a purchase or conduct other transactions on our Site. The information supplied helps us to provide the product requested, offer you more personalized features, and tailor the Site to your interests. Supplying such information is entirely voluntary. However, if you choose not to supply information requested, we will be unable to provide you with the services or product offered to users of the Site.

Cookies and Other Information.
Like other websites, we also may collect and store information that is generated automatically as you navigate through our Site. For example, we employ a standard feature of browser software called a “cookie” to assign each user a unique, random number that resides on a user’s computer. The cookie does not personally identify the user; it merely identifies the computer with which the user accesses the Site. Unless a user voluntarily identifies himself or herself (through registration, for example), the Site will not be able to ascertain the identity of the user, even if a cookie is assigned to a user’s computer. The only personal information a cookie can contain is information supplied by a user. By showing how and when visitors use the Site, cookies help track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you have entered preference information previously. Of course, you are free to set your web browser to disable cookies or otherwise limit the information we collect; however, if you do so it may render your computer unable to take advantage of the personalized features enjoyed by other users of the Site. Cookies allow us to provide better security on the Site, to customize the Site’s content, to track orders and purchases, and to make a shopping cart work properly.

We also may use web beacons and other methods to access cookies and to count users who visit our Site or open our HTML-formatted email messages. Our Site’s servers automatically collect limited information about your computer’s connection to the Internet, including your IP address. The IP address is a number that lets computers attached to the Internet know where to send data such as the web pages users view. An IP address does not personally identify a user. We use this information to deliver the Site’s content to you upon request and to measure traffic within the Site.

We may use cookies, web beacons and similar technologies to collect non-personally identifiable information about users of our Site and about activity that occurs within our Site, and we may use this information to, among other things, serve targeted information including offers on our Site. The information collected allows us to analyze how users use the Site and to track user interests, trends and patterns.

How we use and share your information. We use the information we collect in a variety of ways, including using the information to customize features and advertising that appear on the Site. We also may provide your information to third parties, such as service providers, contractors, and sponsors, for a variety of purposes.

Our Use of Information.

The information we gather and collect enables us to provide the Site and to help you partake of our services. You agree that we may use your information to:

• contact you for customer service purposes
• contact you to inform you of important changes or additions to our Site or the services offered over our Site
• send you administrative notices, offers and any other communications that we believe may be of interest to you
• operate, improve and maintain our products and services, including analyzing user behavior,
• administer promotions, provide features and display relevant content to you,
• track and monitor web traffic,
• track your response and behavior on the Site,
• interact with external social networks and platforms,
• interact with support and feedback platforms,
• manage support and contact requests,
• tailor and optimize advertising, and
• to implement SPAM protection.

The information we collect is kept for the time necessary to carry out the service or purpose described in this policy. You may withdraw your permission and prevent our use of your information by contacting us directly at [email protected]

Information We Share.

You consent to our sharing of information for the purposes described below:

1) Service Providers and Contractors:
We reserve the right to disclose to service providers, contractors, or other third parties any or all of the information that we collect online about you and other visitors to conduct business on our behalf. These activities could include processing payments, maintaining this Site, and providing business services to us or to you.
2) By Law or to Protect Rights:
We may disclose information when we believe that disclosure is necessary to comply with the law, to enforce our intellectual property rights, or to protect the rights, property or safety of Coolest and our employees, and if necessary to defend against third-party claims. We may also disclose information when requested to comply with a court order, investigation, or governmental request.
3) Business Transfers:
If we go through a business transfer, such as consolidation, merger, restructuring, acquisition, or sale of part or all of our assets, you acknowledge and consent to the transfer of your information. You further acknowledge and consent to the continued use of your information by the recipient so long as they comply with this Privacy Policy.
4) With Your Consent:
We may share information when you provide us with your consent to do so. This may occur when you consent affirmatively or it may occur through your use of the Site as provided in this Policy. For instance, when you request information or services from our affiliates, partners, service providers, or other third parties through us, or when you post information to our Site, you provide your consent for us to share that information with others. We will also use your personal information to communicate with you about your orders and deliveries, including a confirmation email.
5) We Won’t Sell your Information:
We will not share your personal information with any third party who is not affiliated with us except as described in this privacy policy. We don’t like spam any more than you do and we will not share your personal information to be used for the purpose of sending you unsolicited commercial offers.

Please bear in mind that whenever you voluntarily make your personal information available for viewing by third parties online – for example through comments and participation in forums or through email – that information can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

PAYMENTS. Coolest uses a third-party payment processor for any purchases made through the Site. We do not store credit card information on our servers and are not responsible for the policies or practices of the third-party processor.

MODIFYING YOUR INFORMATION AND OPTING OUT. If you share information with us, you will have the opportunity to review, update, change or delete the information you have provided to us (and that we continue to store) at any time. You can also stop receiving emails from us or disable your account to prevent any future purchases through that account. Please contact us directly at [email protected] to effect changes or click on the “unsubscribe” link located at the bottom of marketing emails you may receive from us. If you email us, please title your email “Corrections/Opt Out”.

STORAGE OF INFORMATION. All information gathered on our Site is stored within a database accessible only by us. We will use industry standard measures, including encryption where appropriate. However, as effective as the reasonable security measures we implement may be, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information supplied will not be intercepted while being transmitted over the Internet. Therefore, any information you transmit to us is sent at your own risk.

By using the Site, purchasing a product, or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please contact us at the address below.

This Site is controlled and operated by Coolest from its offices in Portland, Oregon. Data collected from this Site will be stored in the USA, but may also reside on servers located outside of the USA. Access to the Site from territories or nations where any aspect of this Site is illegal is prohibited. For further information, please contact us.

Additional Information About US. We do not publish text, images, or multimedia content that portrays nudity, foul language, violence, or other information not suitable for children. Although the Coolest Cooler is an awesome addition to families of all shapes and sizes, the Site is not directed to children under the age of 13. We will not knowingly maintain personally identifiable information from or about anyone under 13. If we become aware that we have collected personally identifiable information from a user of the Site that is under the age of 13, then we will remove that child’s personal information from our files.

CHANGES TO THIS POLICY. The Internet and relevant state and federal law is always evolving. If we need to change this Privacy Policy at some point in the future, we’ll post the modified Privacy Policy on this Site and update the Effective Date of the policy to reflect the date of the changes. If you are concerned with how your information is used you should check this webpage periodically. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

Additional Privacy Questions? If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or by mail to:
Coolest LLC
916 NW Hoyt. St.
Portland, OR . 97209

Terms of Use


Use of the Website

Coolest, LLC (“we”, “us”, “our”, or “Coolest”) maintains this website to provide you with information about our products and services. The information contained in our website is subject to change without notice. We will seek to post accurate and updated information on the website, but we make no representations or warranties regarding such information. All products and services offered by Coolest are subject to Coolest’s terms and conditions applicable to such products and services, which take precedence over the description set forth on our website. Not all of the products and/or services described on this website are available in all geographic areas. You may not be eligible for all products and/or services. Coolest reserves the right to determine the eligibility of applicants for any product or service based on its applicable policies and procedures as well as applicable laws, rules, and regulations.

When you use our website, we may collect certain information. To better understand what information we collect when you visit our website and how we use it, please review our Privacy Policy. By using our website, you accept the practices set forth in our Privacy Policy.

Notice of Copyright

Copyright of this website, including the pages and in the screens displaying the pages, and in the information and materials therein and in their arrangement, is owned by Coolest, LLC, unless otherwise indicated. Without our express written permission, you may not modify, copy, distribute, license, transmit, reproduce, display, transfer, use to create a derivative work, or reproduce in any other manner, for public or commercial purposes, or sell any information, materials, products, or services obtained from this website.


Coolest, LLC and the Coolest, LLC logo are registered trademarks of Coolest, LLC. Coolest may also claim trademark and service mark rights in other marks contained in this website. Other words and marks used to identify the source of goods and services are the trademarks of their respective owners.

No Warranty

The information and material contained in our website, including text, graphics, links, or other items are provided ”as is”, “as available” to the user. We do not warrant the accuracy, adequacy, or completeness of such information and materials, and expressly disclaim liability for errors (including typographical errors) or omissions in such information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given in conjunction with such information and materials.

Limitation of Liability

In no event will we be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses, or expenses arising out of or in connection with our website, or the use of, or inability to use, our website by any person, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if we or our representatives have been advised of the possibility of such damages, losses, or expenses, and regardless of the form of action, whether in contract, tort, strict liability, or otherwise, in which such liability is asserted.


You agree to indemnify, defend, and hold Coolest, its employees, contractors, officers, and directors harmless from and against any and all liability, loss, claim, and expense (including reasonable attorneys’ fees and disbursements) arising out of or in any way connected to your access to, use of, or misuse of our website.

Applicable Law and Jurisdiction

Regardless of where you access our website, or live, or work, these Terms and Conditions, and, except as otherwise expressly provided for by explicit agreement with us, or as otherwise required by applicable law, any information on our website and any dispute arising out of or in connection with your use of our website will be governed by the laws of the State of Oregon, without regard to its principles of conflicts of laws. You also consent to the exclusive jurisdiction of courts in the City of Portland and State of Oregon in connection with such disputes.